Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect certain information when you:

• Visit our website
• Use our services
• View our content
• Click on links

2.3 Third-Party Sources

We may receive information about you from other sources, including:

• Business partners
• Service providers
• Marketing partners
• Public databases

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information, including confirmations and receipts
• Send administrative messages, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer service and technical support
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience on our Site
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of our users and others
• Comply with applicable laws, regulations, and legal processes

4. Disclosure of Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

4.1 Service Providers

We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These may include:

• Payment processors
• Customer service providers
• Hosting providers
• Analytics companies
• Marketing and advertising partners

4.2 Legal Requirements

We may disclose your information if we believe that disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Service and other agreements
• Detect, investigate, and prevent fraud and other illegal activities
• Protect the rights, property, and safety of our users, ourselves, or others

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law.

4.4 Aggregated and De-identified Information

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for various purposes, including marketing, analytics, and improvement of our Site and services.

5. Your Privacy Choices

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

5.4 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Site does not currently respond to "Do Not Track" signals.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

7. International Data Transfers

We are based in the United Kingdom, and we process and store information in the UK and various locations around the world. If you are located outside the UK, your personal information may be transferred to, processed, and stored in countries where data protection laws may be different or less protective than those in your country. By using our Site, you consent to the transfer of your information to the UK and other countries as described in this Privacy Policy.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page and notify you by email or through a notice on the Site's home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: